Payment Option Infomation
Visa We accept payments with Visa cards, providing a straightforward and widely recognized method for your convenience.
Paypal We accept payments with PayPal
Stripe citiup.com is equipped with Stripe for seamless payment processing. Use your preferred credit or debit card securely through the Stripe platform.
Mastercard We also accept Mastercard payments, giving you another reliable option to make your purchases.

Note: Ensuring Secure Online Transactions

Welcome to citiup.com, where our top priorities are your satisfaction and security. We want to provide you with a transparent and secure shopping experience, so we would like to share important information about our billing and data policies.

Billing Address Requirement
To ensure your security, all online transactions must have a valid billing address. Please make sure that the billing address you provide matches the one registered with your credit card or prepaid card issuer.

Buy Now Pay Later (US Only)
Currently, our Buy Now Pay Later option is only available in the US. We are working hard to extend this payment method to our European customers soon.

Payment Options and Security
Our payment options through Affirm are subject to eligibility. Affirm loans are facilitated by lending partners – for more information, please refer to affirm.com/lenders. If you are a resident of California, loans by Affirm Loan Services, LLC comply with the California Finance Lenders Law license.

We guarantee secure payments by collecting necessary personal data and using TLS technology for encryption. This data may be shared with third-party production and shipping companies within our group. Payments are handled by Stripe – for more details, please refer to their privacy policy. For trackable parcels, data is shared with Printify Inc for tracking purposes.

Fraud Prevention Check
During the ordering process, we conduct a fraud prevention check using Stripe Geolocalization. This helps prevent payment abuse and is in accordance with Art 61 Sentence 1f GDPR.

Google Maps Autocomplete
To prevent delivery errors, we use Google Maps Autocomplete. This may involve geolocalization using your IP address, which is governed by Art 61 Sentence 1f GDPR. For more information, please refer to Google’s Privacy Policy.

Feedback and Reviews
We value your feedback and use Trustpilot and Google Customer Reviews to gather valuable insights. Trustpilot manages feedback emails and moderation procedures, while Google Customer Reviews provide insights into customer experiences with our products.

Data Retention
In compliance with commercial and tax regulations, we securely store order, address, and payment data for ten years. This is in accordance with Art 61 Sentences 1b and f GDPR.

At citiup.com, we are dedicated to maintaining the highest standards of security and transparency. If you have any questions or concerns, please do not hesitate to contact us.

Thank you for choosing citiup.com – your trust means everything to us.